Privacy Policy

HAUS OF CARIM

Last Updated: 9 October 2026

 1.⁠ ⁠Introduction

At Haus of Carim, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase our products, or use our services.

By using our website, you acknowledge that you have read this policy. Where consent is required by law, we will obtain it through the appropriate process.

 2.⁠ ⁠Information We Collect

Depending on how you interact with Haus of Carim, we may collect the following categories of information:

Personal Information

•⁠ ⁠Name and contact details.
•⁠ ⁠Email address and telephone number.
•⁠ ⁠Delivery and billing addresses.

Order Information

•⁠ ⁠Products purchased.
•⁠ ⁠Bespoke design preferences.
•⁠ ⁠Garment sizes and measurements.
•⁠ ⁠Fabric selections and fitting requirements.
•⁠ ⁠Order history and customer service communications.

Payment Information

•⁠ ⁠Payment confirmation and transaction references.
•⁠ ⁠Payment status and information needed to process or verify an order.

Online payments may be processed by third-party payment providers. We do not intend to collect or store your complete payment card details through our website.

Technical Information

When you visit our website, certain information may be collected automatically, depending on the website’s configuration. This may include your IP address, browser type, device information, pages visited, and website usage data.

 3.⁠ ⁠How We Use Your Information

We may use your personal information to:

•⁠ ⁠Process and manage your orders.
•⁠ ⁠Create bespoke garments according to your specifications.
•⁠ ⁠Communicate with you about payments, fittings, and deliveries.
•⁠ ⁠Respond to enquiries and customer service requests.
•⁠ ⁠Verify transactions and prevent fraudulent activity.
•⁠ ⁠Improve our products, services, and website.
•⁠ ⁠Meet applicable legal and regulatory obligations.
•⁠ ⁠Send promotional communications where permitted by law and, where required, with your consent.

We will use personal information for purposes that are relevant to our business and consistent with applicable law.

 4.⁠ ⁠Garment Measurements and Bespoke Orders

As a bespoke fashion brand, Haus of Carim may collect body measurements and fitting information to produce garments according to your requirements.

This information will be used for garment production, fitting, alterations, and related customer service.

We will take reasonable steps to restrict access to this information and retain it only for as long as reasonably necessary for the relevant business purpose or as required by law.

 5.⁠ ⁠Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve your browsing experience.

Where required by applicable law, non-essential cookies will only be activated after you provide the necessary consent.

For more information, please read our Cookie Policy.

 6.⁠ ⁠Sharing Your Information

Haus of Carim does not sell your personal information to third parties.

We may share relevant information with trusted service providers where necessary to operate our business, including:

•⁠ ⁠Payment processors.
•⁠ ⁠Delivery and logistics companies.
•⁠ ⁠Website hosting and maintenance providers.
•⁠ ⁠Website analytics and security providers.
•⁠ ⁠Professional advisers and relevant authorities where legally required.

We expect service providers handling personal information on our behalf to protect it appropriately and use it only for authorised purposes.

 7.⁠ ⁠Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.

However, no online system or electronic transmission can be guaranteed to be completely secure.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

 8.⁠ ⁠Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining appropriate business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable law.

 9.⁠ ⁠Your Privacy Rights

Subject to applicable law, you may have the right to:

•⁠ ⁠Request access to personal information we hold about you.
•⁠ ⁠Request correction of inaccurate or incomplete information.
•⁠ ⁠Request deletion of personal information where legally appropriate.
•⁠ ⁠Object to or request restrictions on certain forms of processing.
•⁠ ⁠Withdraw consent where processing relies on your consent.
•⁠ ⁠Object to direct marketing.
•⁠ ⁠Lodge a complaint with the appropriate data protection authority.

To exercise an applicable right, please contact Haus of Carim through the contact details published on our website.

We may need to verify your identity before responding to certain requests.

10.⁠ ⁠Third-Party Websites and Services

Our website may contain links to third-party websites or use external services for payments, delivery, analytics, and other functions.

These third parties may operate under their own privacy policies and terms.

We encourage you to review their policies when using their services. Our Privacy Policy does not automatically apply to websites that we do not control.

11.⁠ ⁠Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate authorisation where required by law.

If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the matter.

12.⁠ ⁠Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website functionality, or legal obligations.

Any revised policy will be published on this page with an updated date.

13.⁠ ⁠Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact Haus of Carim through the official contact details published on our website.

HAUS OF CARIM

Wear Your Story. Embrace Your Identity.